Vartan Product Support GmbH
CEO: C. Vartan
CCO / Authorized Signatory: H. Fischer

Hein-Sass-Weg 24
D-21129 Hamburg

Phone: +49 40 468 96 10 0
Fax: +49 40 468 96 10 11

Indexcourt: Amtsgericht Hamburg Mitte
Indexnumber: HRB 86493
Value Tax No.: DE 226686451

Concept development and implementation

Ballyhoo Werbeagentur GmbH
Jungfernstieg 38
20354 Hamburg


Data Privacy Policy

In this Data Privacy Policy, we (Vartan Product Support GmbH, Hein-Sass-Weg 24, 21129 Hamburg) inform you about the personal data we collect, process and use when you visit our website. ‘Personal data’ means any information relating to an identified or identifiable natural person, e.g. your name, your address, your E-Mail-address, your IP-address, date of birth.

Basic principles
We observe applicable provisions of the law when we collect, process and use personal data, in particular provisions of the German Federal Data Protection Act (Bundesdatenschutzgesetz, BDSG) and the German Telemedia Act (Telemediengesetz, TMG).

Except in the cases indicated, no data is transmitted to countries outside the European Union (EU) or European Economic Area (EEA). An asterisk (*) is used to identify required fields in the forms on our website. Completing all other fields is optional.

Automated data storage by our website Our website automatically stores (not via a registration) general information, which are not personal. The web servers store, for example, by default:

  • Browser type/version
  • Operating system
  • the previous webpage you were visiting (Refferer URL)
  • hostname of the accessing computer
  • date and time of server request

The information is stored solely for the purposes of technical administration of our website. We do not transfer these data to third parties. We reserve the right to check the log data later if there is a reasonable ground for suspicion of unlawful use based on concrete indications.

Job Application Form
You can apply for job offers at by using the job application form. Personal data, such as name, contact data, postal address or data from the CV, are collected, processed and stored. We will, of course, use these data only for employment-related purposes where necessary for hiring decisions or, after hiring, for carrying out or terminating the employment contract. We do not transfer the data to third parties without your consent or a legal basis. We will erase these data after the holding periods prescribed by law.

We have implemented technical and organisational measures for our website and underlying components to protect your data against intentional or accidental manipulation, unauthorised third-party access, loss, destruction or changes. We continually improve this protection as technology changes.

Data transmitted between our server and your device (computer, mobile phone, tablet, etc.) is encrypted (SSL, indicated by “https” in the address line).

Our website partially uses cookies. Cookies serve to make our service more user-friendly, effective and safer. Cookies are small text files which are stored on your device.

Most of the cookies we use are so-called "session cookies". They are automatically deleted after your visit to our website. Other cookies remain on your device until you delete them. These cookies allow us to recognize your browser at the next visit.

You can adjust your browser so that you are informed about the setting of cookies and only al-low cookies on an individual basis, exclude accepting cookies for specific cases or in general, and activate the automatic deletion of cookies when you close your browser. The functionality of this website may be restricted when cookies are deactivated.

Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA, "Google"). Google Analytics uses cookies to help us analyze your use of our website. The information generated by the cookie about your use of this website will be transferred to a Google server in the United States. We use Google Analytics with the extension "_anonymizeIp ()", so that the IP addresses transferred to Google are only processed in a shortened version in order to exclude a direct personal relation-ship. Google will use these data for the purposes of evaluating your use of the website, compiling reports on website activity for our website, and providing further services related to website and internet usage. Google may also transfer these data to third parties, provided that it is required by law or insofar as third parties process these data on behalf of Google. Google will not associate your IP address with any other data held by Google. You can prevent the installation also of the Google Analytics cookie by the settings of your browser software; we point out that if you do this, you may not be able to use the full functionality of our website. Furthermore, you can object to data collection and storage for Google Analytics for the future at any time via Google's browser plug-in ( For more information about Google Analytics go to: (

If you visit our website via a mobile device, you can disable Google Analytics by clicking this link.

Videos from Vimeo
There are videos integrated on our website from the online video platform Vimeo, which is a service by Vimeo LLC (555 West 18th Street, New York City, NY 10011, USA; „Vimeo “). The integration requires that Vimeo is able to perceive the IP-address of the users. The IP-address is essential to be able to send the content to the browser of the users. You can find further information about data protection and to the used cookies at:

Your rights
You have the right to gratuitous information about personal data we have stored about you. This includes the right to correct, block or erase the data we have collected about you. After a request from you we will inform you about the personal data we have stored about you.

Please send your request by post or e-mail to:

Hein-Sass-Weg 24
21129 Hamburg

Status of this version is November 2017